Refund & Cancellation Policy

Last updated: 13 October 2026

1. This website takes no payments

No booking, deposit or payment is accepted through this website. Any financial arrangement is made directly with our team after a written itinerary and invoice has been mutually agreed.

2. Cancellation of a confirmed trip

Once a trip is confirmed directly with us, cancellation and refund terms are governed by the specific trip invoice and itinerary document shared at the time of confirmation. In general:

• Refundable amounts depend on supplier (hotel, transport, activities) cancellation rules already in force.
• Non-refundable components (already-confirmed tickets, prepaid supplier charges, visa fees) are deducted at actuals.
• Any agency-service fee retention is mentioned upfront on the invoice.

3. Amendment instead of cancellation

In many cases we can shift dates or destinations instead of a cancellation — subject to supplier policies and applicable cost differences.

4. Force-majeure

Natural disasters, strikes, governmental advisories, epidemics, war and other events beyond reasonable control are treated as force-majeure. Reasonable efforts are made to re-book or refund as permitted by suppliers.

5. Processing timelines

Approved refunds are processed within 15–30 working days through the original payment mode you used with our team.

6. Contact

For any cancellation or refund query, write to contact@travellertravelsagency.com or call +91 6478392204. Please include your trip reference and invoice number.